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This series led linear light have different installation way: recessed & surface mounted, different size for choose: 1200mm, 2400mm, power 18w 36w 54w
Q1. May I have a sample order ?
A: Yes, sample order is available, 1pc is available for first sample order.
Q2. What about the lead time?
A: The lead time of sample is 5-7 days.
B: The delivery time of mass order is 20-45 days.
Q3. Do you have any MOQ limit for each order?
A: Yes, the MOQ limit is according to different items. Exact MOQ will be showed in quotation.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT for the small order, It usually takes 3-5 days to arrive. Mass order usually shipping by sea or airline.
Q5: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the lowest defective rate is under controle.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
Q6.Do you offer guarantee for the products?
A: Yes, 1 to 3years as per customers requirement.