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JIYUAN LIGHTING Co.,Ltd--Leading LED Light Manufactuer in China
Q1: Can I have a sample order to confirm the quality of your lighting products?
A: Yes,and we suggest you to have samples to check the quality and size before you place order when we first cooperate
Q2:What about the the delivery time?
A: Sample needs 2-3 days,mass production need 3-4 weeks
Q3:Is it OK to print my logo and use our design of packing on the products?
A:Yes.Please inform us before the order,we need to check it,and we need your certificate of brand authorization
Q4:Do you offer guarantee for the products?
A:Yes. we offer 1-3 years warranty for different products.
Q5:Are you factory?
A:Yes.we focus on the lighting products for almost 10 years.
Q6:Can leadtime be more shorter because I am urgent
A:Yes. Oplease contact us urgent to check the dtails
Q7:which port is near to your factory?
A:Guangzhou port or Shenzhen port is near to us.
Q8:How do you factory ensure quality? Do you factory have certificate of quality?
A: We have strict ICQ for the raw materials and strict QC system on the assembly lines and good technical team to ensure the quality.Yes.we have CE RoHs.
Q9:How to deal with the faulty?
A:Firstly,our products are produced in strict QC system and defective rate will be less than 0.2%.Secondly,during the guarantee period,we will send new lights with new order for small quantity.For defective batch products,we will repair them and resend them to you or we can discuss the solution according to the situation.
Q10:Can you pick me up when we want to visit your factory?
A:Our factory is located Guangdong Province,So it is convient to pick you up on Guangzhou or Shenzhen city,please let us know the time and your laoding station or airport.