Click on the image to view the original image
FAQ
Q1:What is the Minimum Order Quantity(MOQ)?
A: 1 pcs per model.
Q2:How much do I need to pay for your OEM service?
A: No need to pay extra cost for our OEM service if order qty over 500pcs.
The OEM cost is already included in our prices.
Q3:Do you offer samples?
A: Yes, samples are available. Please just kindly let us know your request
(Send inquiry below now) ,we will manufacture and deliver samples ASAP.
Q4:What’s the leading time? (How long do you need to prepare my goods?)
A:1-2days for sample orders. 3-7days for mass production orders (based on different quantities).
Q5:How will you deliver my goods to me?
A:We always ship by air and sea. In the mean time, we cooperate with international expresses
such as DHL, UPS, FedEx, TNT to enable our customers get their goods rapidly.
Q6:How long do I need to wait before my goods arrive?
A:5-7 days for air transportation, 3-5 days for international express. 20-40 days for sea transportation.
Q7:Can you put my brand name (logo) on these products?
A:Yes, of course. OEM service is the most important part of our trade purpose.
Q8:Can you customize and design products for us?
A:Yes. We have a professional R&D team including optics engineers who are proficient
in DIALUX design,structural engineers who are proficient in CAD, PR/E design
and heat dissipation treatment,and electronic engineers who are proficient in PCB design
and electrical design of drivers.
Q9:What’s relationship between Jolighting and Nason Lighting?
A:Nason is branch of Jolighting, professionally for LED products.