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Ningbo Rutong Trading Co., Ltd. Was Founded In 2008, We Are Professional Factory To Make Various Light And Automobile. Our Mission Is To Provide Best Service To Our Customers And Concentrate On Building A Long-Term Partnership With Our Customers Which Eading Us To Create A Win-Win Situation. We Are Committed To Putting Our Customers As The First Priority, By Providing High Quality Products, Integrity, Honesty And Accountability In Our Worldwide Business.
Q1. Can I have a sample order for your product?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for dot led headlights for your product?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for dot led headlights for your product?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.Fourthly We arrange the production.
Q6. Is it OK to print my logo on dot led headlights for your product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
Q9:What is your payment terms?
A:★ 100% T/T in advance for sample orders or small quantities;
★ 30 % deposit for mass production, the rest 50% clear before shipping for bulk orders;
★ Paypal, Bank-to-Bank Transfer, Ali Pay, Westerunion are welcome and available;