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Q1. Can I have a sample order?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 5-7 days, about 30 days for mass production
Q3. Do you have any MOQ limit?
A: Usually MOQ is 1000pcs for each model, if the bulbs are in stock, less than 1000pcs is ok
Q4. How do you ship the goods?
A: We usually ship by DHL, UPS, FedEx or TNT for sample. Airline and sea shipping for large quantity
Q5. How to proceed an order?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on the product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system
Secondly, during the guarantee period, we will send the replacement in next order.