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OX LIGHTING COMPANY.
OX Lighting Tech,co,ltd,founded in 2009,is a high-teach manufacturer which focuses on the design,development,products,sales and service of LED lighting.Our main products are LED panel light, LED tube light T8&T5,LED flood light,LED strip light and so on.
These products are hot-selling abroad and we have coopeartion with our customer from North America,Germany,Japan and south american.R&D is our key power to keep us being innovative and productive. our products have got approval of CE/RoHS/LVD/EMC/FCC/VDE/PSE/TUV and other related authentication.
Looking for partners to set up a long-term business relationship throughout the world.we believe that our high quality products,competitive prices and best service will create win-win for both sides.
Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.