Yes,we welcome sample order to test and check quality. Mixed samples are acceptable.
02
What about the lead time?
Sample needs 3-5days mass product time needs 1-2 weeks for order quantity more than
03
Do you have any MOQ limit for led light order?
Low MOQ, 1pc for sample checking is available
04
How do you ship the goods and how long does it take to arrive?
We usually ship by DHL,UPS,FedEx or TNT. It usually takes days to arrive. Airline and sea shipping also optional.
05
How do proceed an order for led light?
First let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
06
Is it OK to print my logo on led light product?
Yes.Please inform us formally before our product and confirm the design firstly based on our sample.
07
Do you offer guarantee for the products?
Yes,we offer 2-5 years warranty to our product.
08
How to deal with the faulty?
Firstly,Our products are products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly,during the guarantee period,we will send new lights with new order for small quality.For defective batch products,we will repair them and resend them and resend them to you or we can discuss the solution including re-call according to real situation.
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