Foshan Youwin Lighting Co., Ltd.

 Q1. Can I have a sample order for Outdoor IP65 Wall LED Light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 5-15 days, mass production time needs 2-5 weeks 
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, Fedex or TNT and so on. It usually takes 5-7 days to arrive. Airline and sea shipping are also optional.
Q5. How to proceed an order for led light?
A:  Send Inquiry - - Communicate with sales - - Confirm PI -  - Make Payment - -  Get Goods on time.
Q6. Is it OK to print my logo on led light product?
A: Yes. We provide OEM service.Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 1-2 years warranty even longer to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system. 
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.