FAQ for Tablet Monitor

1. Please close off the antivirus software / firewall before installation.
2. Connect with your computer via VGA/DVI/HDMI (per the interface of the unit to collect the cable), USB cable ( the data transferred cable ) and Power cable.
3. Put the CD into the CD / DVD driver of your computer, double click CD driver – click “ setup.exe” .
Remark:  If MAC OS, please click the file in “ mpkg” to install it.
After the installation driver, please restart your computer, you will see the small icon    on the " task bar" of the right bottom, means the installation is completed.

1. Please check if there is the power of the charger pen, if no, please charger.
2. Please check if the USB cable is connecting well, the pilot light of the unit is flicking. If no, uplug / plug again .
3. Please completely uninstall the driver ( any packages need to be deleted), then re-boot your computer, install the driver again. (refer to the Q1)
4. The stylus still could not work well even if the computer do not install the driver, please test the unit with another computer. If no, then means there is the hardware problem of this unit.

Click the small icon   on the right bottom of the “ task bar”, it will display a “pressure” window, then you can set it. 
Note: please ensure the application software support the pen pressure.

Find 【Tablet PC Set】, choose the button 1 or 2.,  set the default to pen/eraser, click “Apply” .

Please try to calibrate it by the computer OS, such as WIN 7 OS , select【Control Panel】 - 【Hardware & Sound 】 - 【Tablet PC Set】 - 【Touch Calibration】, set it per the OS instruction.

Please download the driver from our website: itatouch.com, 1.  Unzip the file in a folder just you downloaded.   2. Double-click the “Setup.exe” . (please refer to Q1)