At GUANGDONG EKO FILM MANUFACTURE CO., LTD, high customer satisfaction is one factor that differentiates ourselves from our competitors. Today, we would like to share two measures that help increase customer loyalty. One is we always treat customers like we want to be treated. On a regular basis, we will perform some simple role play in which we act out a few scenarios that involve easy-going and bad-tempered customers. Through which, our staff can be more proficient at handling different situations. The other is to stay current on customer reviews and feedback. It is worth taking the time to find out what customers want, as well as what they'd like to see improved. This, in turn, will motivate us to improve ourselves.
EKO has developed into the world's leading manufacturer. EKO has created a number of successful series, and pet thermal lamination film is one of them. Its quality is very great and stable with the support of our dedicated QC team. EKO films are ideal for printed documents, office materials, displays and more. our company adopts imported raw material to ensure quality of bopp thermal lamination film. our team films have strong abrasion resistance.
Improving customers' satisfaction is what we always pursue. We will require employees to take part in customer service training, so as to strengthen their empathy and a better understanding of customers' needs.
