What should I do once I receive artificial turf imperfections?

Though we ensure a high pass rate of artificial turf thanks to our strict quality control system, there may be some imperfections found owing to the minor incidents occurring during the shipment. In such cases, customers should take some photos of the product with a focus on the imperfections. Once we have confirmed the fact with you through email or phone, we will rapidly ship another product with premium quality to guarantee your interests. Customers can also check out our warranty policy to learn about our compensation terms and conditions.

Leading the rubber flooring mats industry is the position that Changzhou Grace Grass Co., Ltd stands. The grass carpet series is available in a wide range of types and specifications. The material of rubber flooring mats is exported from abroad and its quality is superior. Customers from the USA, Canada, Australia, the Netherlands, UK, Germany, Japan all love this product. ski carpet has the properties of artificial snow grass as compared with other similar products. It can withstand almost all weather conditions, hot or cold.

Grace Grass always insists that customer satisfaction is the first firm concept. Check it!