What should I do once I receive automated storage and retrieval system imperfections?

Though we ensure a high pass rate of automated storage and retrieval system thanks to our strict quality control system, there may be some imperfections found owing to the minor incidents occurring during the shipment. In such cases, customers should take some photos of the product with a focus on the imperfections. Once we have confirmed the fact with you through email or phone, we will rapidly ship another product with premium quality to guarantee your interests. Customers can also check out our warranty policy to learn about our compensation terms and conditions.

Hebei Woke Metal Products Co., Ltd. has been one of the most famous company for its strong capacities. We design, develop, integrate, market, and service pallet racking system. HEGERLS's pallet runner series are created based on unremitting efforts. The product features a high CRI (color rendering index). It brings out the true colors of an object without appearing dinginess or inaccuracy. With hot-dip galvanized coatings, the product can resist outdoor elements such as rain and sunlight. It has considerable economic benefits. It is always safe and smooth thanks to its automatic braking.

HEGERLS will continue to improve the core competitiveness of our factory. Get info!