What should I do once I receive cube ice machine imperfections?

Koller Refrigeration Equipment Co.,Ltd will work with you to make it right! If you receive a defective, incorrect or incomplete cube ice machine, please call our customer service team as soon as possible. Typically, if damaged or defective parts and products are covered by our warranty, we will arrange for a replacement or repair of your item, and we’ll take care of any shipping or postage costs you may incur. Make sure you follow the stated returns policy and we will provide notice of the problem by e-mail and then follow up with letters via fax or regular mail.

Koller Refrigeration Equipment is a industrial ice flake machine manufacturers who make the best high-end range. Koller Refrigeration Equipment's containerized flake ice machine series contains multiple sub-products. The manufacturing of Koller ice block business requires different high efficient testing tools. It will be checked for electric performance by virtue of a test pen, cable fault locator, electric screwdrivers, and thermistor detector. With stable performance, Koller cub ice machine produces reliable and quality ice. This product is hydrophobic. Its fabric is able to withstand a certain amount of water pressure before water begins to permeate. Koller cold room is convenient for assembling and disassembling.

We minimize the negative impact of our production activities and promote both recovery and environmental-protection projects. We are developing new technologies in order to avoid unnecessary resource consumption.