What should I do once I receive duraflame infrared log set heater imperfections?

Never hesitate to contact us once you think you have received imperfect duraflame infrared log set heater . We would appreciate much that if you provide us with the inspection report as soon as possible issued by an entrusted third party to prove the quality of the product. Then, we will verify and review every manufacturing process to find out the problems. Among the manufacturing factories, we have to admit that though we always stick to the business principle of "quality first" and ensure a high qualification ratio, we can not avoid the occurrence of some mistakes which may lead to the fact that few imperfections delivered to customers. Please understand and we will deliver you exactly the same products agreed by both parties.

Under this challenging society, Earlston has developed to be a more competitive enterprise producing high-end infrared cooktop. The infrared cooktop series has many styles to meet the diversified needs of customers. The manufacture of Earlston hot plate induction cooker is in compliance with international standards. It is manufactured under the products inspection and quality control protocols which are constantly upgraded based on the latest and most relevant international standards concerning the industry. The product is energy-efficient, compared to traditional gas cooktops. Having been trained by professional experts, our service team are more skilled at solving problems about commercial induction cooktop for you. The product is resistant to corrosion and thermal shock.

Our company bears social responsibilities. To make our manufacturing unit sustainable in the long term, we make efforts to carry out solar and wind energy projects.