What should I do once I receive heavy duty batteries imperfections?

VELA Power Technology Co., Ltd. will work with you to make it right! If you receive a defective, incorrect or incomplete heavy duty batteries, please call our customer service team as soon as possible. Typically, if damaged or defective parts and products are covered by our warranty, we will arrange for a replacement or repair of your item, and we’ll take care of any shipping or postage costs you may incur. Make sure you follow the stated returns policy and we will provide notice of the problem by e-mail and then follow up with letters via fax or regular mail.

VELA Industrial Battery is among the major manufacturers for top quality dry cell car battery. VELA Industrial Battery's conventional battery series contains multiple sub-products. VELA solar battery has passed a series of vital on-site tests to verify its attributes. It has been tested in terms of seam strength, stitching, and fit. The most outstanding feature of the product is high output power. Customers can quickly and comprehensively understand VELA product information through our customer service. With high start-up performance, it enables the engine to start even in extreme weather conditions.

Striving for excellence is always VELA's persistent goal. Welcome to visit our factory!