What should I do once I receive insulated bag imperfections?

We take pride in our products, and we ensure you all insulated bag receive serious QC test before shipping. Yet if the last thing we expect happened, we will either refund you or send you the replacement after we receive the returned damaged item. Here we always promise to bring you the best quality products in a timely and efficient manner. Don't hesitate to contact our Customer Service if any issue occurred.

As a shoulder bag manufacturer, Sofie Bag Co., Ltd. is technically advanced. Sofie Bag focuses on providing a variety of backpack for customers. As any defects are completely eliminated in the inspection process, the product is always in the best quality state. The product provides easy access for people to look for their personal belongings. With such characteristics and its attractive modern design, the product also helps save on electricity bills. That's why so many people love it. The product is able to provide protection for valuable stuff.

Sofie Bag tries to balance sustainable development and maximum benefits for customers. Ask!