What should I do once I receive led cob chip imperfections?

Shenzhen Getian Opto-electronics Co., Ltd. will work with you to make it right! If you receive a defective, incorrect or incomplete led cob chip, please call our customer service team as soon as possible. Typically, if damaged or defective parts and products are covered by our warranty, we will arrange for a replacement or repair of your item, and we’ll take care of any shipping or postage costs you may incur. Make sure you follow the stated returns policy and we will provide notice of the problem by e-mail and then follow up with letters via fax or regular mail.

As a leader in the 5050 smd China area, Getian is steadily growing to some wider international sector. Getian produces a number of different product series, including rgb led. This product is manufactured for long-term use. Its components are not so easy to damage over time, and do not require frequent maintenance, but can work long-term. The product does not emit too much blue light because of great encapsulation. Therefore, users are free of bearing blue light hazard and their eyes are protected.

Getian maintains good communication with partners or customers. Call now!