What should I do once I receive mobile generator imperfections?

Wuhan Ruikeda Machinery and Electrical Co., Ltd. will work with you to make it right! If you receive a defective, incorrect or incomplete mobile generator, please call our customer service team as soon as possible. Typically, if damaged or defective parts and products are covered by our warranty, we will arrange for a replacement or repair of your item, and we’ll take care of any shipping or postage costs you may incur. Make sure you follow the stated returns policy and we will provide notice of the problem by e-mail and then follow up with letters via fax or regular mail.

As a top supplier of high quality, Ruikeda is internationally renowned. The mobile generator series is one of the main products of Ruikeda. silent generator from Ruikeda have a wide range of material category. Its large-capacity base tank ensures an extended working time. we can develop and produce various kinds of similar gas generator and related products according to customer requirements. All hinges, locks, and bolts are made of stainless steel which features high strength and rust resistance.

Our company values consist of five cornerstone principles: passion, responsibility, innovation, determination, and excellence. These values guide us to conduct business successfully.