What should I do once I receive synthetic turf grass imperfections?

The first thing for you to do is to contact us. At Guangzhou Wegi sports Facilities Co.,Ltd., we have been always adhering to the business principle of "Quality First" and conducting strict quality control on every process. We take pride that we have a promised high qualification rate of our exquisitely-made products. However, due to many reasons like the negligence of our staff and occasional mistakes, there are few imperfections delivered out of our factory along with those high-quality products. Please understand that and we will solve this problem very well. Send us the imperfections and we will replace them to perfectly new products or refund the money on them to you.

In today's lifestyle driven market, Enoch is unique in being able to quickly respond to artificial grass for football. Wegi Sports Facilities's artificial grass accessories series include multiple types. As we have a team of quality controllers for checking the quality of every production stage, the product is bound to be of high quality. It is anti-UV and can withstand the scorching sun. Boasting a beautiful, cool color, and stylish sheen – it's not hard to see why this product is timeless and sophisticated. Containing no rubber granule, it is safe for people.

We will bring a customer-centric mindset to every team. We will set up a specific customer service team to be solely responsible for monitoring customer satisfaction during the whole process and offer customers timely responses.