What to do if 4 wire audio cable is damaged during shipping?

If the audio cable you have ordered is arrived damaged, please contact Hangzhou SanYuan Cable Co., Ltd. Customer Service as soon as possible. We will advise you on how best to proceed once the damage has been confirmed and assessed. And when we have confirmed the damage or fault, we will endeavor to repair, replace, or refund items where possible. For fast processing of your return, please ensure the following: retain the original packaging, accurately describe the fault or damage, and attach clear photographs of the damage.

SanYuan has been dedicated to the fire alarm cable industry for many decades. SanYuan produces a number of different product series, including audio cable. SanYuan red fire alarm cable is manufactured with fabrics that meet relevant national regulations. The fabrics have been all passed regulations of GB/T 29862-2013 and FZ/T 01053-2007 Textiles-Identification of Fiber Content. The product is antibacterial and makes it possible to realize the dream of a non-allergic sleep refuge without the feeling of a cold hospital.

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