What to do if bamboo kitchen products are damaged during shipping?

Fujian New journey Housewares Co. Ltd. does our best to protect the products against breakage, damage, and impacts, but no guarantees can be made. If you see any damage, please make note of it, and images or videos are preferred as the evidence. This will help greatly in case of claims against the carrier. Fujian New Journey takes such matters very seriously and will look into individual cases thoroughly. We're sorry about the accident and try to compensate for the damage or cost. Do contact us via any channels and we'll do our very best to put things right.

Fujian New Journey Trade is a fast developing enterprise focusing on the manufacturing of quality wooden salad bowl and marketing the product to overseas markets. modern wood furniture is one of Fujian New Journey's multiple product series. we wooden salad bowl must go through visual inspections. Shade variation, correct labeling of size, and content labels will be checked in this stage. When this product gets damaged, it is biodegradable and won’t take up space in a landfill. Our customer service team has been always dedicated to solving problems about acacia salad bowl. This product is a great gift for weddings, anniversaries, and housewarming activities.

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