What to do if copper wire drawing machine is damaged during shipping?

If the copper wire drawing machine you have ordered is arrived damaged, please contact Kunshan City Hongtai Machinery & Electric Equipment Co., Ltd. Customer Service as soon as possible. We will advise you on how best to proceed once the damage has been confirmed and assessed. And when we have confirmed the damage or fault, we will endeavor to repair, replace, or refund items where possible. For fast processing of your return, please ensure the following: retain the original packaging, accurately describe the fault or damage, and attach clear photographs of the damage.

HONTA COMPANY is widely appraised by its high quality copper wire drawing machine. The drawing machine series is one of the main products of HONTA Wire Drawing Machine. The quality of HONTA copper wire drawing machine is accredited. It is checked in our testing laboratory in terms of numerous chemical and optical characteristics. This product has been certified under CE and RoHS. Thanks to our strict quality monitor system, the product has approved by the international certifications. This product has been certified under CE and RoHS.

We will continue to work with our clients and to understand their socio-economic priorities, and develop our services ethically, responsibly and with respect for people and the environment. Check now!