What to do if custom cardboard boxes is damaged during shipping?

If the custom cardboard boxes you have ordered is arrived damaged, please contact Giant Hope Printing Co., Ltd. Customer Service as soon as possible. We will advise you on how best to proceed once the damage has been confirmed and assessed. And when we have confirmed the damage or fault, we will endeavor to repair, replace, or refund items where possible. For fast processing of your return, please ensure the following: retain the original packaging, accurately describe the fault or damage, and attach clear photographs of the damage.

By virtue of the strong ability in manufacturing quality custom cosmetic packaging, Giant Hope is growing rapidly year by year with more recognition. Giant Hope's custom cosmetic packaging is various in types and styles to meet the different needs of customers. The tests for Giant Hope rigid set up boxes have been conducted covering a wide range of aspects. They are seam strength, colorfastness, size fitting, breathability, abrasion resistance, and durability. It is resistant to the severe cold and exposure to the sun. Using this product is able to save a huge number of lives each year in the issue of waterborne diseases. One of its accessories is EVA which makes it has good shock resistance.

Continued improvement of color card will continue. Please contact us!