What to do if eco-solvent printable vinyl is damaged during shipping?

If the eco-solvent printable vinyl you have ordered is arrived damaged, please contact Alizarin Coating Co, Ltd. Customer Service as soon as possible. We will advise you on how best to proceed once the damage has been confirmed and assessed. And when we have confirmed the damage or fault, we will endeavor to repair, replace, or refund items where possible. For fast processing of your return, please ensure the following: retain the original packaging, accurately describe the fault or damage, and attach clear photographs of the damage.

Alizarin is a company integrating R&D, engineering design, and production of inkjet transfer paper roll. We are renowned for strong competence in the manufacturing field. The inkjet transfer paper series has become a hot product of Alizarin. The fabrics of Alizarin inkjet iron on paper has passed through the stretch test and it is proven to be qualified for proper elasticity. Excellent tear resistance is one of its biggest strengths. This product will not hold people down and have a major impact on people's anxiety levels as well as their self-confidence. The product has good washability and flexibility.

We follow a sustainable development policy because we are a responsible company and we know they are good for the environment.