What to do if eyeshadow palette is damaged during shipping?

The damage of goods during shipment seldom happens at Shenzhen Beauty Secret Tech Co., Limited. But once it happens, we will do everything we can to compensate for your loss. All damaged goods can be returned and the freight incurred will be borne by us. We know that such incidents may arouse the considerable cost of time, energy, and money to customers. That’s why we have carefully evaluated our logistics partners. Together with our experienced and reliable logistics partners, we make sure you receive a shipment without any loss and damage.

Since the foundation, Shenzhen Beauty Secret Tech Co.,Limited has built a reputation in the field of developing and manufacturing of custom eyeshadow palette. We will show you the lipgloss series that is most popular with customers. The manufacturing process of Beauty Secret Cosmetics simple makeup wipes meets environmental standards. For examples, the improvements in its design contribute to energy recovery and emission reduction. Its bold and natural colors make users' cheek more tridimensional. It is not likely to crack after extended use. The steel material of this product has excellent physical strength after special welding treatment. It offers a super smooth and high-shine effect.

We plan to adopt green production. We promise not to discard the waste materials or residues generated during production, and we will handle and dispose of them properly according to national regulations.