What to do if fabric dog playpen is damaged during shipping?

Please inform the freight forwarder and contact us first of all. Do not pick up the goods, and please wait patiently until Nantong Yuanyang Leisure Products Co.,Ltd arranges third-parties to inspect of the goods, issue a report, and make a written certificate. At the same time, prepare the documents to claim. The original bill of lading, unloading document, cargo damage test report, proof claims, and other documents can prove the cause of the cargo accident, the degree of loss, etc. Once the cause of damage is confirmed, you have your right to claim for compensation. We, as a seller, do our best to pack every product as firmly and stably as possible.

Yuanyang Pet Cages is a leading portable dog pen manufacturer in China with its own brand. Yuanyang Pet Cages's Bird cage series contains multiple sub-products. This product has the advantages of weather protection, air retention, and mildew resistance. The materials used in it is degumming, and water resistant. It is designed with solid secure bolt latches. The product features all the branding elements such as logo, brand name, color scheme, etc, which helps customers to instantly recognize and pick up the items. It has an open view on the sides to allow pets to pay close attention to the surrounding environment.

We formulate plans on environmental protection, energy and resources conservation. We bring in infrastructure that mainly disposes of wastewater and waste gases. Besides, we will have strict control over resources use.