What to do if grass carpet is damaged during shipping?

Changzhou Grace Grass Co., Ltd has purchased insurance for grass carpet during the shipment. Once customers find the product is damaged, please contact us and we will arrange a refund or return for you. Before the product is shipped out, we ensure complete and full packagings of the product by using protective materials like bubble papers and wooden boxes. They prove to be functional to prevent the product from moisture, scratches, and damages. But once there are accidents during the shipment, we ensure customers' interests by seeking compensation from freight suppliers.

Grace Grass is focused on the development and production of rubber flooring mats for which we have been in the industry lead. Grace Grass's rubber flooring mats is various in types and styles to meet the different needs of customers. The product has the advantage of temperature resistance. Variations in temperature will not generate significant deviations in its stiffness or fatigue resistance, nor in any of its other mechanical properties. The product is made of quality high-density fibers. This product has high commercial value and has broad market application prospects. The product is engineered for applications of high foot traffic.

We are fully aware of the importance of sustainable development. We believe that people pursue in our activities, save resources, protect the environment and help our products promote social progress.