What to do if hid ballast is damaged during shipping?

Guangzhou Lumileds Lighting Co., Ltd has purchased insurance for hid ballast during the shipment. Once customers find the product is damaged, please contact us and we will arrange a refund or return for you. Before the product is shipped out, we ensure complete and full packagings of the product by using protective materials like bubble papers and wooden boxes. They prove to be functional to prevent the product from moisture, scratches, and damages. But once there are accidents during the shipment, we ensure customers' interests by seeking compensation from freight suppliers.

Lumileds Lighting owns a large scale of factory which covers a wide area to be equipped with advanced machine. Lumileds Lightingproduces a number of different product series, including led daytime running light. CNLM uv light steriliser has passed various physical tests required for the footwear materials. These tests include abrasion resistance testing, adhesion testing, colorfastness testing, hardness & thickness testing and flex and fatigue resistance testing. With a temperature-resistant shell, this product will not easily get deformed. Even in extreme condition, our hid ballast can work normally. This product is totally free of light glare.

We aim to create positive social and environmental impact from the beginning to the end of a product's life cycle. We’re moving one step closer to a circular economy by encouraging the reuse of our products.