What to do if high power stepper motor is damaged during shipping?

If the high power stepper motor you have ordered is arrived damaged, please contact Guangzhou Lanjing Machinery and Electrical Equipment Co., Ltd. Customer Service as soon as possible. We will advise you on how best to proceed once the damage has been confirmed and assessed. And when we have confirmed the damage or fault, we will endeavor to repair, replace, or refund items where possible. For fast processing of your return, please ensure the following: retain the original packaging, accurately describe the fault or damage, and attach clear photographs of the damage.

As a promoter of manufacturing quality industrial stepper motor, Lanjing is renowned in domestic markets for the strong capacity in R&D and production. permanent magnet motor is one of Lanjing's multiple product series. stepper motor driver realizing the hope of microstepping stepper motor driver. It has much lower levels of vibration. The product features a long service life. Its circuit board adopts high-performance electrical components, minimize the aging effect that caused by long-time working. The product operates with relatively low noise.

We aim to be the dominant stepper motor linear actuator manufacturer to provide more convenience for more customers. Please contact.