What to do if home decor is damaged during shipping?

Although the loss and damage of goods seldom happen, our reliable partner - freight forwarding company highly recommend customers to buy insurance to avoid the high-cost loss caused by the accident. Once home decor is damaged, the consignee may claim compensation from the carrier after receiving the freight record handed over by the carrier and considering it to be the carrier's responsibility. When making a claim for compensation, you are required to fill in the corresponding form and hand over the freight record, the loss list of the goods, freight waybill, and other legal documents. We will do our best to pack the products before shipping them to avoid the damage to them.

Shanghai Tonda international trading Co.,ltd. does the endeavor to be dominant in the polyester mat business. As one of Tonda Home Textiles's multiple product series, bed quilts series enjoy a relatively high recognition in the market. With company philosophy of 'Quality comes first.', the product is guaranteed to meet the highest quality standards. This product provides both durability and functionality. This product is superior in appearance and versatility, which is popular in the field. This product is the union of function and fashion.

Our business mission is to focus on quality, responsiveness, communication, and continuous improvement throughout the product lifecycle and beyond.