What to do if industrial magnets is damaged during shipping?

If the industrial magnets you have ordered is arrived damaged, please contact XiaMen U-polemag Industry Ltd Customer Service as soon as possible. We will advise you on how best to proceed once the damage has been confirmed and assessed. And when we have confirmed the damage or fault, we will endeavor to repair, replace, or refund items where possible. For fast processing of your return, please ensure the following: retain the original packaging, accurately describe the fault or damage, and attach clear photographs of the damage.

Xiamen U-polemag Ltd. puts great energy on R&D and production of liquid magnetic separator. As one of U-polemag's multiple product series, rubber coated magnet series enjoy a relatively high recognition in the market. The production process of U-polemag rubber coated magnet adheres to the requirement of standardization production. It acts as a protector for preventing the objects from chipping. The product has natural metal luster, making it virtually maintenance free and become better for years to come. The product has a high resistance to oxidation.

Our company has made bold commitments to climate action, blazing the trail to a wide range of breakthrough technology development and innovative corporate sustainability.