Contact our Customer Service Department immediately. When examining the products, customers need to pay attention to the quantity and condition of the goods. Once customers find something wrong with the goods especially the number of products is not consistent with the number agreed upon by both parties. Here are the detailed solutions to the problems mentioned above. Firstly, take photos of products as proof. Then, send all proof to any of our staff like after-sales persons and designers. Thirdly, please be specific how many products you have received and how many products you still need. After we are clear about everything, we will see about every process from products checking, products shipping out of the factory, to products in transit. Once we determine the causes of insufficient goods, we will notify you and take corresponding measures to satisfy you.
Shanghai ChangZeng Metal Co., Ltd. is not just a galvanized steel coil manufacturer, but also a long-term strategic partner to form strategic alliances with our customers. ChangZeng's steel products series include multiple types. ChangZeng galvanized steel coil is manufactured complying with international electrical standards. All its parts, including cables, plug, and electric components are tested under professional equipment. Its form or shape can be Bar, Rod, Tube, Pipe, Plate, Sheet, Structural, etc. By using this product, business owners will less likely to witness workplace accidents and workman’s compensation claims. It complies with the standards of GB, ASTM, JIS, BS, EN, TOCT, KSD, IS, etc.
Our business philosophy is to provide our customers with the highest level of products and services. We constantly work with our clients by providing effective solutions and cost benefits.
