What to do if led chips is damaged during shipping?

If the led chips you have ordered is arrived damaged, please contact Shenzhen Getian Opto-electronics Co., Ltd. Customer Service as soon as possible. We will advise you on how best to proceed once the damage has been confirmed and assessed. And when we have confirmed the damage or fault, we will endeavor to repair, replace, or refund items where possible. For fast processing of your return, please ensure the following: retain the original packaging, accurately describe the fault or damage, and attach clear photographs of the damage.

Getian is an experienced and professional manufacturing company based in China. Our expertise lies in gobo light projector led chip design and production. The led chip cob is one of the main products of Getian. Confirmed design: the design of Getian 3535 rgb led has been confirmed by users, which combines both functionality and aesthetics and is carried out by a team of talents. we's simple and efficient one-stop marketing service system can let customers trust us all the time.

we has endeavored to shoulder the glorious mission of 3w smd led diode. Inquire!