What to do if segment lcd display is damaged during shipping?

If the segment lcd display you have ordered is arrived damaged, please contact Shen Zhen Genyu Optical Co., Ltd.Customer Service as soon as possible. We will advise you on how best to proceed once the damage has been confirmed and assessed. And when we have confirmed the damage or fault, we will endeavor to repair, replace, or refund items where possible. For fast processing of your return, please ensure the following: retain the original packaging, accurately describe the fault or damage, and attach clear photographs of the damage.

In the LCD Dot-Matrix Modules industry, Genyu has formed a systematic solution for dot-matrix display. Genyu Optical produces a number of different product series, including cob lcd. The product is not easy to get a puncture. It is made of hard materials that are not prone to be pierced through. This product has a long half-life. This product is often used as the basic and essential materials in our daily life and it is vital for economic, social and technological development. It is CE, RoHS, and SGS certified.

In order to attract more customers, Genyu will focus on the quality of customer satisfication. Please contact us!