What to do if silicone earphone case is damaged during shipping?

If you find out that silicone earphone case has been damaged, please send us the photos as detailed as possible. We will confirm it first and contact with you immediately. Please rest assured. We have professional after-sales team who is ready to serve you and solve your problems about the damaged good efficiently. Our cooperation with reliable and trustworthy forwarders ensures the safety of goods during transportation. Under special circumstances, if something happened to your goods, we will handle it professionally.

Dongguan Zhe Run Tai Silicone Technology Co., LTD stands out for the strong capability for manufacturing silicone anti lost holder for apple. We mainly excel in designing, manufacturing, and marketing products. The airpods strap is one of the main products of Dongguan ZheRunTai silicon Technology Co., Ltd. From the development phase, we work to enhance the material quality and product structure of ZheRunTai silicone earbud tips. It is manufactured by us, a China Preferred Brand Enterprise. The product features highly stable mechanical properties. Its mechanical components can withstand extreme conditions such as heat or cold temperatures. It is tested several times to ensure excellent waterproofing performance.

We aim to provide quality products and service, shipped on time that meets or exceed our customer's expectations. We will accomplish this end through our commitment to continually improve our quality management system, service, and processes.