What to do if the aluminum honeycomb panel for the exterior wall is damaged during shipping?

If the aluminum honeycomb panel for the exterior wall you have ordered is arrived damaged, please contact Carlos Metal Building Material Co., Ltd. Customer Service as soon as possible. We will advise you on how best to proceed once the damage has been confirmed and assessed. And when we have confirmed the damage or fault, we will endeavor to repair, replace, or refund items where possible. For fast processing of your return, please ensure the following: retain the original packaging, accurately describe the fault or damage, and attach clear photographs of the damage.

Carlos Metal Building Material is one of the major manufacturers and exporters of aluminium production in China. We have the necessary experience and expertise to provide the best manufacturing services for the market. The aluminum panels series has become a hot product of Carlos Metal Building Material. Advanced testing equipment and perfect quality assurance system ensure the product to be of great quality. A variety of patterns and models provide more choices to customers. The research for quality of the materials can be found in the whole production chain in Carlos Metal Building Material. Founded in 2013,Carlos is a high-tech enterprise including aluminum curtain wall materials.

we adhering to the aluminum curtain wall business philosophy, thinking of quality as life and costumer as supreme. Inquiry!