What to do if video intercom is damaged during shipping?

If the video intercom you have ordered is arrived damaged, please contact Paili Technology CO.,LTD Customer Service as soon as possible. We will advise you on how best to proceed once the damage has been confirmed and assessed. And when we have confirmed the damage or fault, we will endeavor to repair, replace, or refund items where possible. For fast processing of your return, please ensure the following: retain the original packaging, accurately describe the fault or damage, and attach clear photographs of the damage.

Paili is an experienced manufacturer in China. We design, manufacture and sell trustworthy products such as video door phone system. Paili focuses on providing a variety of video doorbell for customers. The product can effectively manage the heat. Its heat dissipation components provide the path for heat to travel from the inner circuit to outside elements. Paili has the advantaged production predominance and market competition.

We strictly abide by environmental obligations. During our production, we ensure that our use of energy, raw material, and natural resources are totally legal and environmentally friendly.