Where to get help if portable water evaporative cooler gets problem during the use?

Generally, we offer portable water evaporative cooler along with warranty service, within a limited period. Within the warranty period, if there is any quality problem due to poor workmanship or others caused by us, contact us. We offer return, replacement, as well as maintenance services. If the problems happen after the warranty expires or are caused by your improper use, you can also contact us. We will try our best to solve your problem, which is what our after-sales service is for.

Guangzhou Xingke Mechanical Equipment Co.,LTD has been focused on providing superior OEM and ODM services since inception. The evaporative air cooler series is one of the main products of Xingke. The manufacturing process of Xingke portable swamp cooler proceeds as follows: the procurement of raw materials, parts and components processing, plating and anodizing, complete mechanical assembly, and testing. XIKOO air coolers adopt 100% PP body case for more than 12 years of lifetime. Users don't have to worry about that this product will generate any safety risks because this product has passed the electromagnetic compatibility test.

Achieving constant improvements in product quality and service is Xingke's ultimate goal. Call!