1) What are the best selling products of your company?
- LED strip
- Panel light
- Linear light
- Downlight / Ceiling light
- LED Highbay / Flood light / Wallpack/ Tri-proof light
- Emergency light (Exit Sign / Emergency Downlight / Camping Light)
2) What porducts develop for the next year?
we devoted to innovation in the lastest LED technlogy, We never stop researching new LED lights since the establishment. We keep the valued customers posted of newsletters on the development every week.
3) What is the main market for your company?
We are selling more to EU and north America because the markets have high quality standard for LED products. The rate stands our turnover up to 70-80%. But other new markets are increasing demand of the new LED technology. We are also optimistic about the markets for other American and Asian regions.
4) What LEDs do you usually use for your LED products?
For high power LED luminaires we mainly use Cree and Edison LEDs, We use some Philips as well. we also consider to use more multi-chip LED brands like Bridgelux and Sharp, as the multi-chip technology will be intensively used by manufacturers.
5) What is your lead time?
Usually we ship orders in 2 weeks. But it will take a little longer if with heavy burden of production task. It also takes more time with customized products.
6) Can you do custom assembly or offer OEM product?
We have gained a lot of experience on OEM assembly of LED strip lighting. The strips can have different size, layout, customer logos and labels. We also want to apply the experience to LED luminaires as we have good design and engineering team. Because we have our own CNC processing machines we can quickly work out prototype for LED fixtures, especially for LED bulbs and spots. We will strictly follow the principal that we won’t disclose or sell customer unique designs or jointly developed products to another third party.
7) Do you have warranty for products?
Yes, we have 3 and 5 years warranty for different kinds of products. During the period, if customers have the approval showing product quality issues and if certified by Signcomplex engineers, we would request customers to ship back the failure parts and replace new items with the transportation charged being paid by us.