Q1. Are you a manufacturer or trading company?
A1: We are a manufacturer in Zhongshan, OEM/ODM/Customization is available.
Q2: Can I buy products from your overseas company?
A2 : Feel free to come to our company in Dubai. Adequate products are available for customers.
Q3: How does your factory do regarding to quality control?
A3: We have related record to monitor IQC and QC, all lamps will have 24-72hrs aging test before packing and delivery.
Q4: How much is the freight cost of samples?
A4: It depends on weight, packing size and destination. Please contact us if you need, we can get the quote for you.
Q5. What’s the shipping method?
A5: It could be Ocean Shipping, Airlift and Express (EMS, UPS, DHL, TNT, FEDEX, etc ). Please contact us to confirm the shipment method you preferred before placing an order.
Q6. What about the Payment?
A6: Bank Transfer (TT), Paypal, Western Union, Trade assurance;30% of the amount should be paid before producing, the balance 70% of the payment should be paid before shipping.
Q7: How about the after sales services?
A7: We have a professional team which is in charge of after-sales service, also a service hot-line dealing with your complains and feedback.