China
Long Term
2020-12-23 11:41
Brand： |
none |
Address： |
China |
Min.Order： |
none |
Supply： |
none |
Valid until： |
Long Term |
Q1: What are payment terms for new customers? A: Usually we make transaction via alibaba trade assurance, after we set up an order, you can pay with Credit Card, Visa, E-checking, Western Union or T/T. Q2: Do I need solder when receive the lights? does it come with instruction? A: You needn't solder when you receive the lights, in the package it will have instruction paper, all of our lights come with free assembly. Q3: What about the lead time? A: for order under 50 sets, we can ship in 3 days after payment made. for order more than 100 sets, we can ship in 5-7 days after payment made. Q4: How do you ship the goods and how long does it take to arrive? A: We usually ship by DHL, UPS, FedEx or TNT; It usually takes 3-5 days toarrive; Ship air to door takes around 15 days. Q5: Can I print my logo on the fixture ? A: Yes, we can print your logo on PCB board and heatsink . Q6: Do you offer guarantee for the products? A: We offer 1 year warranty on PCB board and 5 years on driver. all of our lights use samsung top bin and come with 17 production process. Q7: Can I order directly? A: You can click start order, choose color spectrum and quantity, then fill your delivery address and phone number, confirm your order, make payment, we can arrange delivery in 2 working days once received payment. |
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