COMPLIMENTARY IN-HOME WARRANTY SERVICE:
Unlike most small home appliances that require customers to bring in the
product for warranty, we specially offer a complimentary In-Home warranty
service. If customer is having any trouble with the product, we will provide a
trouble shooting assistance first and will also provide an on-site technical
visit when is necessary. However, if the issue cannot be found or it is not
within the warranty coverage area after the on-site inspection, the customer
will be responsible for the cost of the visiting.
THE SERVICE DO NOT APPLY TO THE FOLLOWING SITUATIONS:
Any problem caused by incorrect installation, usage, operation, and / or
weather, parts that can be adjusted by the user
Noise caused by un-tightened parts / screws
Outbound islands, forbidden areas, and locations that do not allow vehicles
Product that is for used at overseas or purchased from un-authorized dealer
Product has been modified
Product that is installed at a location that requires special access equipment
(scissor lifts, scaffolding, long ladders etc)
All consumption goods such as battery, light bulb (except built-in light bulb)
Glass, fan blade and the fan housing
Regular on-site inspection
A trouble shooting guide is included with every fan for customer's reference.
Our team can also be reached by telephone within the office hours should
the customer may require any assistance. In case of any dispute, EL AR
reserves the right of final decision.

Vermilion is a professional manufacturer of Led lighting specialized in development, design, production and export marketing. 

Our main products are crystal chandelier, LED lamp, pendant light, ceiling light, modern lamp, hotel project lighting, wall lamp, table lamp and floor lamp, wedding decoration, home decoration etc. We adhere to conforming to high quality standards.We have had achieved the CCC certification by ensuring our operations and processes strictly follow and comply with the ISO 9001 quality management system.Our designer team is equipped with dozens of experienced and creative designers from overseas .There are strong R&D team, production and marketing team in Vermilion with 10 years'experience.

Q1.What is the warranty for the Led lighting ?

-- We have two years warranty.If you have any quality problem on our side occurred in this period,we will take on replacement for free.

Q2.Can you provide after-sale services?

--Yes.we can.if you have any problem,please have no hesitation to contact us.

Q3.what is color temperature ?

--LED lighting offer lamp in warm,natural,pure and cool white with colour temperatures,The lower the color temperature is,the warmer the light given by the LED:

l Warm white = 2700K-3200K

l pure white = 4000K-4500K

l cool white = 5000K-5500K

l natural white = 6000K-6500K