A1.Our Products have Various styles high quality. We accept sample order, we provide free quality pictures, we have reliable quality assured with low factory direct price. We also offer service of printing customer's logo.
Q2.Can I mix color?
A2.Yes.Mix color is available.
Q3.How can I see your PRIC LIST?
A3.Please contact us by E-mail or Trade manager, We will send you our price list with all of our products.
Q4.Can I get a discount? Could you supply OEM/ODM service?
A4.Yes.For big order and frequent customers. We will offer a discount and we supply OEM/ODM service.
Q5.Can I get a free sample?
A5.Yes. We can offer you one or two free sample for quick quality check. But you have to pay for the shipment fee when you place order to us. We will cut off the sample shipment fee at the total cost.
Q6.How long dos a sample order takes? How about bulk order?
A6.Including modelt time, normally within 7 days. Bulk order usually take 7-15 days after payment received.
Q7.About Payment
A7- T/T for bulk order, 30% deposit and 70% balance before shipment
- Accept Paypal, Western Union and T/T for sample order
- Alibaba Trade Assurance is OK
Q8.About Shipment
A8.- All products packed with professional and 70% balance before shipment.
- Samples can be shipped out within 1-3 days. If the samples you want we have stock.
- Shipped by EMS/UPS/DHL/FEDEX or Air/Sea shipment which depends on your choice.
Q9.About Warranty Policy
A9.- All products are 100% new and original.
- Every product has passed QC inspection before shipment.
- We offer one year warranty for all products
Company Information
FAQ
Payment
1. we accept escrow on alibaba
2. you can pay using visa mastercard ,paypal ,western union ,qiwi and bank transfer
3. all the payment are accepted through security payment processor escrow
4. payment must be made within 3 days after placing order.
Delivery Details
1. Wordwide shipping (except some countries and APO/FPO address)
2. some countries is not in the freeshipping area ,pls contact supplier for ship cost discount ,then the supplier will give you a discount on the ship cost and change the price for you .
3. we only ship to confirmed order address ,your order address must atch your recipient address
4. service transit time is provided by the carrier andexcludes weekends and holidays,transit times may vary ,particularly during the holiday season. 5. if you have not received your shipment within 30 days from payment ,pls contact us , we will track the shipment and get back to you as soon as possible with a reply . our goal is customer satisfaction
Returns and Refunds
1. 12 months Manufacturer's warranty .buy with confidence ! accessories come with a 3-month warranty .
2. if you are not satisfied when you receive your item ,pls return it within 7 days for a replacement or money back . Please contact me before you return it.
3. defective items must be reported and returned to us within the warranty period (and in the original packaging ,if possible). you must tell us what the defect is and give us your order number
About Us
1. we are not responsibility for any important duties, taxes and charges . please check with your country's customs office to determine what these additional costs will be prior to bidding/buying .
2. all emails will be answered within 1 business day. if you do not receive our reply ,please kindly resent your email and we will reply to you as soon as possible .
3. serious buyer only ! please place order only if you agree with all the terms.
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