Q1. Are you the factory or distributor? A: Factory, we keep developing new lights, 4 to 8 new products each season. Q2. What's the MOQ? A:We accept sample order for most products. According to your quantity, you will get the corresponding discount and most cost-effective shipping fee. Q3. Can I add or delete items from my order if I change my mind ? A: If it hasn't been shipped, you can pause the order. Q4. When can we get a respond from you? A: All the inquiry can be handled within 24 hour in the daily day. Q5. How do you guarantee the product quality? A: The Defective rate of our all products is 0.2% and we will do the final 12-24V Alternating voltage test before the shipment. Q6: When you ship my order? A: Normally 3-7days after receiving your payment, but it can be negotiated based on order qty and production schedule,7 to 20 working days for bulk order.