Before Sale Service

1.We provide professional offer and detailed product test reports and related specifications, IES.

2.We provide professional led lighting technology support to meet the requirements of customers,

let users enjoy amazing luminous environment.

3.Sales will contact you once got your inquiry, fast response within 12 hours.

After Sale Service

        Generally, Fullamps Lighting products come with 5 year limited warranty from the date of the delivery. If material or workmanship defect arises, a valid claim will be received within the warranty period and we will replace the item and afford the freight. But we could not be held pay for damages caused by misuse or improper installation and maintenance. if the light does not work out well when you get it, please contact us. We will immediately deal with it. If we should be responsible for it after we test, we will replace it for you.We are equipped with the good after service department and never escape our responsibility. 

Q1:  Are you a factory or trading company?

A:We are a factory, we provide ODM& OEM services. 

Q2:How do you ship the goods and how long does it take to arrive?

A:We usually ship by DHL, UPS, FedEx or TNT. It usually takes 5-10days to arrive. Airline and sea shipping also optional.

Q3:How about your quality control system?

A:100% of the lamps will be tested and keep lighting for 48 hours to test its quality reliability, and it’ll be 100% tested again before packing, all of our products will pass strictly QC procedure before shipping.

Q4: Is it OK for us to visit your factory for LED light?

A:You are always warm welcome to visit both our factories . We are located in Dongguan .If you really want to come to our company ,we can also arrange drivers to pick you up .