Q1: Are you trading company or manufacturer?

A: Manufacturer.

Q2: Can I visit WIDE factory? Can your factory arrange transportation for me?

A: Yes, it is a great honor to invite you to visit WIDE factory. We can arrange our driver to pick you up.

Q3: Is your factory able to design our own package and help us in market planning?

A:We are willing to help our customers to design their package box with their own logo.

Q4: Can your factory produce the low-lead faucet?

A:More than 80 product models applied CUPC certification in 2014. The content of the lead in our CUPC approval products is < 0.25%.

Q5: What the product certification does your factory have? And the certifications for which country? 

A: We have CUPC certification for USA and Canada, ACS certification for France, EN817 and EN1111 for European countries.

Q6: Can we get sample to check quality?

A: Sure, you can get samples to check the quality firstly.

Q7. How about the delivery time?

 A: 30-45days after deposit. Depend on product and quantity.

 1/ Rapid response:

      Any of your questions will be answered within 24 hours.

2/ Quality Control:

      All products must through double checks during every manufacturing process.

      Test reports are available for each delivery.

3/ Guarantee:

      Requirement of customers & quality of products will be full guaranteed.

      Every defective product during the transportation can be compensated in the next order.

4/ Samples:

      Samples are available. The samples shipment charge will be paid by your side.

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