Q1. Can I have the sample order for this led light?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

A:Lead time is 3-5 working days after confirm of payment.

10-20 days for large quantity order.

Q3. Do you have any MOQ limit for this led light?

A: Low MOQ, 1pc for sample checking is available

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order for this led light?

A: Firstly let us know your requirements or application.

Secondly We quote according to your requirements or our suggestions.

Thirdly customer confirms the samples and places deposit for formal order.

Fourthly We arrange the production.

Q6: Do you offer guarantee for this led light?

A: Yes, we offer 2 or 3 years warranty to our products.

Q7. Could we desin our own packing ?

A.Yes, we can do.

Q8: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.

Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.

Thank you for your view,more information please contact us.