PRODUCT PARAMETERS 

» We will ship out your order within 2-3 business days after verification of the payment and confirmation of the order.

» We always try our best to ship as fast as we can, in case of any delay, we let you know in advance.

» The items price and / or shipping cost does not include any import taxes, customs fees, brokerage fees, import duties and any other.

» The buyer is responsible for any import taxes, customs fees, brokerage fees, import duties and any other taxes.

» We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may result in the delay of your parcels.

» Usually, we write lower value and mark the products as "Gifts" or "Sample" to help you avoid or lower the tax fee.

» If you need full value on the shipping bill or invoice, please let us know when placing order.

FAQ

Q1. Can I have a sample order for led light?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

A:Sample needs 3-8 days, mass production time needs 1-2 weeks for order quantity more than

Q3. Do you have any MOQ limit for led light order?

A: Low MOQ, 1pc for sample checking is available

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-8 days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order for led light?

A: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.

Q6. Is it OK to print my logo on led light product?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: Do you offer guarantee for the products?

A: Yes, we offer 1 year warranty to our products.

Q8: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution i ncluding re-call according to real situation.