Q 1.What's your system made of?
Aluminum Retractable Roof is made of powder coated aluminum structure with Waterproof PVC Fabric.

Q 2. What's your delivery time?
Usually 20-25 days upon receipt of 30% deposit.

Q 3. What's your payment term?
T/T 30% deposit, 30% deposit online payment, L/C at sight and the balance before loading.

Q 4.What's your Minimum Order Quantity?
Our MOQ is 1 pcs in our standard size. Welcome to contact us with any special requirement, we can give you best choice.

Q 5.Can you offer free sample?
We provide samples but not free.

Q 6. How it will hold up in my climate?
Retractable Patio Awning has been specifically engineered to withstand hurricane force
winds(50 km/h) . It's durable and can out compete most of the competitors on the market today!

Q 7.What is your product warranty?
We offer 3-5 years warranty on the structure and fabric, along with a 1-year warranty on the electronics

Q 8.What types of features can I add to the awning?
We also offer an Linear Strip LED Lights system, the heater, side screen, an automatic wind/rain sensor that will automatically close the roof when it starts raining. If you have any further ideas we encourage you to share them with us.