1.Q : Where can I get detailed product information?
A: You may contact our sales representatives or visit our website

2.Q: Are you factory or trading company?
A: We are the leading manufacturer of lithium batteries and latching relays in China with full product range.

3.Q: Are your products customizable?
A: Yes, our batteries can be made into battery packs, and connected with designated connectors by customer, please contact our sales representatives.

4.Q: We are not sure of which model we need, can you help?
A:Yes, if you provide device power consumption details, our engineers will propose proper solutions

5.Q: What is the MOQ of your products?
A: You may check with our sales representatives separately, but generally, MOQ of each order is one carton box.

6.Q: Can I mix-use your batteries with other brands', or mix-use new batteries with old ones?
A: No. It may cause device malfunction, or even safety problems.

7.Q: Can your batteries delivered by air?
A: Yes, our batteries have 3rd party safety certificates and reports for air delivery. However, please always check with your carriers in advance.

8.Q: How can I dispose used batteries?
A: Please send it to recycling companies or Ramway, or dispose it according to local regulations

9.Q: Can I recharge your batteries?
A: Please never try to recharge our ER/CR/DX series lithium batteries, it may cause serious safety problem.